{"product_id":"adoption-and-implementation-of-ai-in-customer-relationship-management-9781799879596","title":"Adoption and Implementation of AI in Customer Relationship Management","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 325 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 15 October 2021\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: IGI Global\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eFocuses on the transformations that AI-powered CRM can bring to organisations in order to build better services that create more productive relationships. The book uses the experience of past decisions and historical patterns to discuss the ways in which AI and CRM lead to better analytics and better decisions.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 633g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 279 x 216 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781799879596\u003c\/p\u003e","brand":"Shulph Ink","offers":[{"title":"Hardback","offer_id":42654091018490,"sku":"9781799879596","price":192.06,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/products\/1646242815641_book.jpg?v=1646932056","url":"https:\/\/shulphink.com\/products\/adoption-and-implementation-of-ai-in-customer-relationship-management-9781799879596","provider":"Shulph Ink","version":"1.0","type":"link"}