{"product_id":"changing-information-services-and-user-experiences-9783111335834","title":"Changing Information Services and User Experiences","description":"This publication focuses on changing information and reference services across international academic libraries in the post-pandemic era. Looking forward, what models have remained or changed in public services over the past five years as a result of library transformations during the pandemic? Academic librarians will find value in this publication, as it examines shifts in the user experience, tracking user journeys, marketing and outreach, and user-centred learning and reference in an intercultural and global context.\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePublication date:\u003c\/strong\u003e 3 August 2026\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePage count:\u003c\/strong\u003e 277\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e Height 230 mm; Width 155 mm\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePublisher:\u003c\/strong\u003e De Gruyter\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFormat:\u003c\/strong\u003e Hardback\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9783111335834\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"De Gruyter","offers":[{"title":"Hardback","offer_id":67646478156026,"sku":"9783111335834","price":92.04,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/9783111335834.jpg?v=1791245751","url":"https:\/\/shulphink.com\/products\/changing-information-services-and-user-experiences-9783111335834","provider":"Shulph Ink","version":"1.0","type":"link"}