{"product_id":"customer-relationship-management-in-the-digital-age-9781032844565","title":"Customer Relationship Management in the Digital Age","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Paperback \/ softback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 238 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 12 June 2025\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Taylor \u0026amp; Francis Ltd\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eCustomer Relationship Management in the Digital Age charts the concepts, strategies, benefits, and technologies of CRM in an evolving and increasingly digital business landscape. It empowers readers to use CRM to forge enduring customer connections, optimize experiences, and drive loyalty across diverse industries and markets.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 440g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 173 x 245 x 15 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781032844565\u003c\/p\u003e","brand":"G. Shainesh,Jagdish N. Sheth,Varsha Jain","offers":[{"title":"Paperback \/ softback","offer_id":47411181551866,"sku":"9781032844565","price":58.06,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/noimage_950072a7-fd83-4e9e-aca8-14f8819c00ba.png?v=1749939545","url":"https:\/\/shulphink.com\/products\/customer-relationship-management-in-the-digital-age-9781032844565","provider":"Shulph Ink","version":"1.0","type":"link"}