{"product_id":"customer-relationship-management-systems-handbook-9781138440494","title":"Customer Relationship Management Systems Handbook","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 264 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 14 September 2023\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Taylor \u0026amp; Francis Ltd\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePresents a description and analysis of the concepts, processes, and technologies used in the development and implementation of an effective customer relationship (CRM) strategy. This title takes readers through the evolution of CRM - from its early beginning to sophisticated data warehouse-based systems.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 453g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 254 x 178 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781138440494\u003c\/p\u003e","brand":"Duane E. Sharp","offers":[{"title":"Hardback","offer_id":47866706067706,"sku":"9781138440494","price":152.32,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1761344838358_book.jpg?v=1761415356","url":"https:\/\/shulphink.com\/products\/customer-relationship-management-systems-handbook-9781138440494","provider":"Shulph Ink","version":"1.0","type":"link"}