{"product_id":"customer-service-for-hospitality-and-tourism-9781917433105","title":"Customer Service for Hospitality and Tourism","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Paperback \/ softback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 352 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 30 April 2025\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Goodfellow Publishers Limited\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eFully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus  a brand new chapter on 'Customer service and sustainability’. Explains not only the theory behind the importance of customer service but how to put this theory into practice.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 246 x 174 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781917433105\u003cbr\u003e \u003cstrong\u003eEdition number\u003c\/strong\u003e: 4 ed\u003c\/p\u003e","brand":"SimonHudson,LouiseHudson","offers":[{"title":"Paperback \/ softback","offer_id":47306767696122,"sku":"9781917433105","price":37.12,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1746787236225_book.jpg?v=1746867393","url":"https:\/\/shulphink.com\/products\/customer-service-for-hospitality-and-tourism-9781917433105","provider":"Shulph Ink","version":"1.0","type":"link"}