{"product_id":"customer-success-management-helping-business-customers-achieve-their-goals-9783031261770","title":"Customer Success Management: Helping Business Customers Achieve Their Goals","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 102 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 12 March 2023\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Springer International Publishing AG\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eEnd of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 235 x 155 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9783031261770\u003cbr\u003e \u003cstrong\u003eEdition number\u003c\/strong\u003e: 2023 ed.\u003c\/p\u003e","brand":"Michael Kleinaltenkamp,Katharina Prohl-Schwenke,Laura Elgeti","offers":[{"title":"Hardback","offer_id":47425505624314,"sku":"9783031261770","price":83.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1750443035875_book_0559bce7-1d20-4c8e-994c-5166beed8874.jpg?v=1750524973","url":"https:\/\/shulphink.com\/products\/customer-success-management-helping-business-customers-achieve-their-goals-9783031261770","provider":"Shulph Ink","version":"1.0","type":"link"}