{"product_id":"humancentred-design-for-it-service-management-9780117094376","title":"Human-centred design for IT service management","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Paperback \/ softback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 171 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 20 June 2023\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: TSO\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 658g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 211 x 297 x 14 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9780117094376\u003cbr\u003e \u003cstrong\u003eEdition number\u003c\/strong\u003e: 2nd ed., 2023\u003c\/p\u003e","brand":"Katrina Macdermid,KayJayEm Services","offers":[{"title":"Paperback \/ softback","offer_id":46653166387450,"sku":"9780117094376","price":49.39,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/noimage_0b12dc48-8148-4807-9484-01ea6a671b73.png?v=1726080243","url":"https:\/\/shulphink.com\/products\/humancentred-design-for-it-service-management-9780117094376","provider":"Shulph Ink","version":"1.0","type":"link"}