{"product_id":"marketing-and-design-in-the-service-sector-enhancing-the-customer-experience-9781837972777","title":"Marketing and Design in the Service Sector: Enhancing the Customer Experience","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 216 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 30 September 2024\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Emerald Publishing Limited\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eProviding a practical, evidence-based vision of how to enhance and enrich customer experience through tangibles, exterior and interior design and space within the service industry. In other words, looking through the space-scape and design-scape to improve service performance to better address customer needs and desires.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 438g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 160 x 238 x 17 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781837972777\u003c\/p\u003e","brand":"Shulph Ink","offers":[{"title":"Hardback","offer_id":46723063021818,"sku":"9781837972777","price":71.4,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1728077123719_book.jpg?v=1728287690","url":"https:\/\/shulphink.com\/products\/marketing-and-design-in-the-service-sector-enhancing-the-customer-experience-9781837972777","provider":"Shulph Ink","version":"1.0","type":"link"}