{"product_id":"strategic-customer-service-managing-the-customer-experience-to-increase-positive-word-of-mouth-build-loyalty-and-maximize-profits-9781400252879","title":"Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Paperback \/ softback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 288 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 17 December 2024\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: HarperCollins Focus\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 326g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 151 x 229 x 23 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781400252879\u003c\/p\u003e","brand":"John Goodman","offers":[{"title":"Paperback \/ softback","offer_id":46994577391866,"sku":"9781400252879","price":13.38,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1735331934340_book.jpg?v=1735561100","url":"https:\/\/shulphink.com\/products\/strategic-customer-service-managing-the-customer-experience-to-increase-positive-word-of-mouth-build-loyalty-and-maximize-profits-9781400252879","provider":"Shulph Ink","version":"1.0","type":"link"}