{"product_id":"the-forgotten-leg-of-quality-customer-service-9781041095392","title":"The Forgotten Leg of Quality: Customer Service","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 320 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 30 December 2025\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Taylor \u0026amp; Francis Ltd\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eThis book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 810g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 234 x 156 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781041095392\u003c\/p\u003e","brand":"D. H.Stamatis","offers":[{"title":"Hardback","offer_id":48226911125754,"sku":"9781041095392","price":123.76,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1768003419382_book.jpg?v=1768483429","url":"https:\/\/shulphink.com\/products\/the-forgotten-leg-of-quality-customer-service-9781041095392","provider":"Shulph Ink","version":"1.0","type":"link"}