{"product_id":"the-friction-project-how-smart-leaders-make-the-right-things-easier-and-the-wrong-things-harder-9780241594858","title":"The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder","description":"\u003cp\u003e\u003c\/p\u003e\u003cblockquote\u003e\n\u003cbr\u003eThe Friction Project by Robert I. Sutton and Huggy Rao teaches readers how to become \"friction fixers\" to eliminate the forces that make it harder, more complicated, or impossible to get things done in organizations. It provides friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. \u003c\/blockquote\u003e\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Paperback \/ softback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 304 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 15 February 2024\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Penguin Books Ltd\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003eThe definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Discover why Adam Grant says, \"If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.\"\u003cbr\u003e\u003cbr\u003eEvery organization is plagued by destructive friction. Yet, some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become \"friction fixers.\"\u003cbr\u003e\u003cbr\u003eSutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then, their help pyramid shows how friction fixers do their work, from reframing friction troubles they can't fix right now so they feel less threatening to designing and repairing organizations.\u003cbr\u003e\u003cbr\u003eThe heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.\u003cbr\u003e\u003cbr\u003eSound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).\u003cbr\u003e\u003cbr\u003eEntertaining and eminently practical - Financial Times\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 306g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 215 x 135 x 23 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9780241594858\u003c\/p\u003e","brand":"Robert I. Sutton,Huggy Rao","offers":[{"title":"Paperback \/ softback","offer_id":45200797139194,"sku":"9780241594858","price":12.53,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/products\/1708108565189_book.jpg?v=1708250621","url":"https:\/\/shulphink.com\/products\/the-friction-project-how-smart-leaders-make-the-right-things-easier-and-the-wrong-things-harder-9780241594858","provider":"Shulph Ink","version":"1.0","type":"link"}