{"product_id":"think-human-the-customer-experience-revolution-in-the-digital-age-9781398614543","title":"Think Human: The Customer Experience Revolution in the Digital Age","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 224 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 03 January 2024\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Kogan Page Ltd\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eMaximize customer satisfaction by transforming your customer relations into a key strategic resource, learning how to effectively utilize technology as well as the human touch to create a winning customer experience.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 224g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 423 x 156 x 16 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781398614543\u003c\/p\u003e","brand":"Olivier Duha","offers":[{"title":"Hardback","offer_id":47599108522234,"sku":"9781398614543","price":61.88,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1754674742429_book.jpg?v=1754725384","url":"https:\/\/shulphink.com\/products\/think-human-the-customer-experience-revolution-in-the-digital-age-9781398614543","provider":"Shulph Ink","version":"1.0","type":"link"}