{"product_id":"times-up-the-subscription-business-model-for-professional-firms-9781119893523","title":"Time's Up!: The Subscription Business Model for Professional Firms","description":"\u003cp\u003e\u003c\/p\u003e\u003cblockquote\u003eProfessional firms prioritize relationships, but their business model focuses on selling transactions and inputs. Times Up! provides a guide to building a more valuable firm where relationships and lifetime customer value are at the center, offering strategies to create customer lifetime values that exceed acquisition and retention costs, move customer relationships to the center, leverage the collective knowledge of customers, and provide transformations that elevate customers to their desired future. \u003c\/blockquote\u003e\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 400 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 24 November 2022\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: John Wiley \u0026amp; Sons Inc\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003eProfessional firms are built on relationships, but their predominant business model is centered on selling transactions and inputs rather than outcomes that deepen and strengthen these relationships. This approach can lead to a lack of focus on customer lifetime value and a limited understanding of how to create and capture value.\u003cbr\u003e\u003cbr\u003eTimes Up! offers a guide to building a more valuable firm, where relationships and lifetime customer value are at the center of how you create and capture value. By following these strategies, you can:\u003cbr\u003e\u003cbr\u003eCreate customer lifetime values that far exceed acquisition and retention costs.\u003cbr\u003e\u003cbr\u003eMove customer relationships to the center of your firm.\u003cbr\u003e\u003cbr\u003eLeverage the collective knowledge of your customers.\u003cbr\u003e\u003cbr\u003eElevate customers from where they are to their desired future by providing transformations, where the customer is the product.\u003cbr\u003e\u003cbr\u003eOnly uncommon offerings command uncommon prices.\u003cbr\u003e\u003cbr\u003eTimes Up! introduces you to a revolutionary new business model that transforms your firm, your teams, and your results with the customer right at the center of the process. This approach emphasizes the importance of building strong relationships, understanding customer needs, and providing exceptional value that exceeds expectations.\u003cbr\u003e\u003cbr\u003eBy adopting this customer-centric approach, professional firms can differentiate themselves from their competitors, attract and retain loyal customers, and achieve long-term success in a competitive market.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 612g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 231 x 163 x 36 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781119893523\u003c\/p\u003e","brand":"PaulDunn,Ronald J.Baker","offers":[{"title":"Hardback","offer_id":44784722313466,"sku":"9781119893523","price":22.68,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/products\/1700225417877_book.jpg?v=1700330235","url":"https:\/\/shulphink.com\/products\/times-up-the-subscription-business-model-for-professional-firms-9781119893523","provider":"Shulph Ink","version":"1.0","type":"link"}