{"product_id":"usability-success-stories-how-organizations-improve-by-making-easiertouse-software-and-web-sites-9781032837697","title":"Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Paperback \/ softback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 226 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 24 June 2024\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Taylor \u0026amp; Francis Ltd\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eCompanies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering during product development. This book shows how usability engineers can do this by studying users' needs and abilities, designing the product\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 640g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 246 x 174 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781032837697\u003c\/p\u003e","brand":"Shulph Ink","offers":[{"title":"Paperback \/ softback","offer_id":47870581735674,"sku":"9781032837697","price":39.02,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1761347554147_book.jpg?v=1761471512","url":"https:\/\/shulphink.com\/products\/usability-success-stories-how-organizations-improve-by-making-easiertouse-software-and-web-sites-9781032837697","provider":"Shulph Ink","version":"1.0","type":"link"}