{"product_id":"zero-complaints-the-path-to-continuous-value-creation-9781032894256","title":"Zero Complaints: The Path to Continuous Value Creation","description":"\u003cp\u003e\u003cstrong\u003eFormat\u003c\/strong\u003e: Hardback\u003cbr\u003e\u003cstrong\u003eLength\u003c\/strong\u003e: 22 pages\u003cbr\u003e\u003cstrong\u003ePublication date\u003c\/strong\u003e: 31 January 2025\u003cbr\u003e\u003cstrong\u003ePublisher\u003c\/strong\u003e: Taylor \u0026amp; Francis Ltd\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eZero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e: 557g\u003cbr\u003e\u003cstrong\u003eDimension\u003c\/strong\u003e: 229 x 152 (mm)\u003cbr\u003e\u003cstrong\u003eISBN-13\u003c\/strong\u003e: 9781032894256\u003c\/p\u003e","brand":"Gautam Mahajan,Bill Price,Moshe Davidow","offers":[{"title":"Hardback","offer_id":47870362059002,"sku":"9781032894256","price":138.04,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0522\/4297\/2845\/files\/1761358718445_book.jpg?v=1761467992","url":"https:\/\/shulphink.com\/products\/zero-complaints-the-path-to-continuous-value-creation-9781032894256","provider":"Shulph Ink","version":"1.0","type":"link"}