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Melissa Hill Dees

Accelerating Nonprofit Impact with Salesforce: Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission

Accelerating Nonprofit Impact with Salesforce: Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission

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  • More about Accelerating Nonprofit Impact with Salesforce: Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission


Salesforce Nonprofit Cloud enables nonprofits to drive digital transformation with well-organized volunteer management, donor engagement, fundraising, and grantmaking. It provides a 360-degree view of people related to the organization, connects fundraising, program management, and grantmaking, and streamlines internal processes. The book covers tools and features, such as Nonprofit Cloud Program Management Module, change management process, permissions, declarative tools, customizations, deployment, custom reports, and dashboards for fundraising analytics. It is for technical consultants, functional consultants, and Salesforce architects who are working with nonprofit organizations and want to implement different functionalities optimally.

Format: Paperback / softback
Length: 320 pages
Publication date: 19 April 2022
Publisher: Packt Publishing Limited


Drive digital transformation for nonprofits with well-organized volunteer management, donor engagement, fundraising, and grantmaking using the intelligent and powerful capabilities of Salesforce Nonprofit Cloud.

Key Features:

Implement NPSP modules to scale varied business operations in nonprofits.

Administer and automate business processes and tasks with NPSP for nonprofits.

Customize and extend the standard functionalities of Nonprofit Cloud and NPSP as per client needs, resources, and critical outcomes.

Book Description:

Salesforce Nonprofit Cloud enables a 360-degree view of people related to your nonprofit to connect fundraising, program management, and grantmaking. With a single, unified view of every interaction with constituents, nonprofits can create strong relationships with the community and streamline internal processes.

The book starts by covering the tools and features that make up Nonprofit Cloud, helping you understand their standard functionalities and how Nonprofit Success Packs (NPSP) data architecture is critical to implementation. You'll learn how the Nonprofit Cloud Program Management Module can connect your programs, automate case management, and track client progress. Next, you'll explore the tools for creating a change management process to increase user adoption. Moving ahead, you'll understand how to configure necessary permissions for NPSP administration and explore how declarative tools help better align the goals of a nonprofit organization. Toward the concluding chapters, you'll cover customizations, deployment, custom reports, and dashboards for fundraising analytics, as well as best practices for data management to maintain its integrity.

By the end of this Salesforce book, you'll be able to build and configure the Nonprofit Cloud for a variety of nonprofit organizations, ensuring that you have the tools and resources to drive digital transformation and achieve your mission-driven goals.


Dimension: 93 x 75 (mm)
ISBN-13: 9781801070911

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