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Drew Boyd

Adding Prestige to Your Portfolio: How to Use the Creative Luxury Process to Develop Products Everyone Wants

Adding Prestige to Your Portfolio: How to Use the Creative Luxury Process to Develop Products Everyone Wants

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To elevate specific products and provide greater value to customers, luxury is a well-defined code that can be reapplied to any other product or service. Adding Prestige to Your Portfolio shows how non-luxury companies can apply the principles of luxury and creativity to transition parts of their portfolio to luxury status. It illustrates how companies can borrow the elements of luxury and sprinkle them throughout the customer experience to strengthen loyalty and increase their appeal to potential new customers.

\n Format: Paperback / softback
\n Length: 216 pages
\n Publication date: 03 January 2021
\n Publisher: Kogan Page Ltd
\n


Expand your existing portfolio by using the creative luxury process to elevate specific products and provide greater value to customers. Contrary to popular belief, luxury is a well-defined code that can be reapplied to any other product or service to enhance its value.

Adding Prestige to Your Portfolio reveals how non-luxury companies can apply the principles of luxury and creativity to transition parts of their portfolio to luxury status.

Adding Prestige to Your Portfolio describes how companies can elevate any product or service at each step of the customer buying journey (awareness, search and compare, purchase, use, advocate). By applying the creativity technique Closed World Principle, readers can determine which luxury benefits (security, fun, self-respect, self-fulfillment, accomplishment, recognition, relationships or belonging) would best map to their product or service and garner the greatest business impact at that particular stage of the customer buying journey. Illustrated with examples from industries as diverse as healthcare and industrial equipment, Adding Prestige to Your Portfolio shows companies how to borrow the elements of luxury and sprinkle them throughout the customer experience in order to strengthen loyalty and increase their appeal to potential new customers.

Online resources include sample syllabi, templates to aid in application of the framework, case studies and discussion questions.

\n Weight: 330g\n
Dimension: 233 x 155 x 19 (mm)\n
ISBN-13: 9781789666090\n \n

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