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Martin Ebers,Paloma Kroot Tupay

Artificial Intelligence and Machine Learning Powered Public Service Delivery in Estonia: Opportunities and Legal Challenges

Artificial Intelligence and Machine Learning Powered Public Service Delivery in Estonia: Opportunities and Legal Challenges

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This book provides a comprehensive overview of the state of Artificial Intelligence (AI), especially machine learning (ML) applications in public service delivery in Estonia, discussing the ethical and legal issues that arise under both European and Estonian law. It offers policy options for the public sector, considering recent developments at the European level and the experience of countries that have issued principles and guidelines or even laws for the use of ML in the public sector.

Format: Hardback
Length: 237 pages
Publication date: 15 January 2023
Publisher: Springer International Publishing AG


This comprehensive book provides a thorough examination of the current state of Artificial Intelligence (AI), particularly its applications in public service delivery in Estonia. It delves into the diverse ethical and legal challenges that emerge under both European and Estonian law, offering insightful perspectives and recommendations for the public sector.

The authors' legal analysis primarily draws from EU law, providing a state-of-the-art examination of the relevant secondary legislation. This makes the book an invaluable resource for the European discourse on public sector AI governance. Moreover, this study is part of a broader research project that involves the development and testing of four specific use cases of public sector AI. The practical insights gained from these projects have deepened the authors' understanding of the technology's potential opportunities and risks, setting this legal analysis apart from similar endeavors.

The book begins by providing an overview of AI and its transformative potential in public service delivery. It then delves into the ethical and legal considerations surrounding AI, including privacy, transparency, accountability, and bias. The authors examine the relevant European legal frameworks, such as the General Data Protection Regulation (GDPR) and the European Union's Artificial Intelligence Act (AIA), and how they apply to AI in the public sector.

In the subsequent chapters, the book explores the specific applications of AI in public service delivery in Estonia, such as healthcare, education, transportation, and government services. It examines the challenges and opportunities associated with these applications, including the potential for improved efficiency, increased access to services, and enhanced decision-making. The authors also discuss the ethical and legal implications of AI in these domains, such as the need for informed consent, data protection, and transparency.

Throughout the book, the authors offer practical recommendations and policy options for the public sector to navigate the ethical and legal challenges of AI. They analyze various policy frameworks and approaches adopted by other countries, such as the United Kingdom privacy shield framework and the United Kingdom's approach to regulating AI. The authors also propose a set of principles and guidelines for the use of ML in the public sector, taking into account the specific needs and context of Estonia.

In conclusion, this book offers a comprehensive and insightful examination of the state of AI and its applications in public service delivery in Estonia. It provides a valuable resource for policymakers, practitioners, and researchers interested in understanding the ethical and legal challenges of AI in the public sector. The authors' legal analysis, coupled with their practical insights, offers valuable recommendations for policymakers and practitioners seeking to harness the potential of AI while ensuring its responsible and ethical use.

Weight: 559g
Dimension: 235 x 155 (mm)
ISBN-13: 9783031196669
Edition number: 1st ed. 2023

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