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Mohan Bhatia

Banking 4.0: The Industrialised Bank of Tomorrow

Banking 4.0: The Industrialised Bank of Tomorrow

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  • More about Banking 4.0: The Industrialised Bank of Tomorrow

This book provides a roadmap and templates for banking professionals to leverage best practices in digitization to build a structured and coordinated approach. It emphasizes the need for calibration and coordination across the front and back office, scaling and timing against external innovation benchmarks, and incorporating banking-specific AI methods.

Format: Hardback
Length: 307 pages
Publication date: 22 May 2022
Publisher: Springer Verlag, Singapore


This comprehensive book is a valuable resource for banking professionals seeking to navigate the complex landscape of digitization in the industry. It offers a strategic and systematic approach to building a structured and coordinated approach towards the digital transformation of banking processes. By providing a roadmap and templates, the book empowers financial services firms to industrialize their operations through iterative cycles, ultimately achieving their planned business and revenue outcomes at optimal costs.

To achieve this, the digital transformation must be calibrated and coordinated across both the front and back office, scaled and timed against external innovation benchmarks and Fintechs. Data collection and evaluation must be ingrained as a core component, banking-specific artificial intelligence methods must be integrated, and all digitization approaches must be harmonized iteratively with the experience gained.

The book is organized into several chapters, each dedicated to exploring different aspects of digital banking. It covers topics such as identifying digital transformation opportunities, developing a digital strategy, implementing digital technologies, and transforming customer experiences. The authors draw on their extensive experience and expertise in the field to provide practical insights and best practices that can help banks succeed in their digital journey.

One of the key strengths of this book is its comprehensive coverage of the entire digital banking ecosystem. It recognizes the interdependence of different stakeholders and provides a framework for collaboration and coordination among them. The book emphasizes the importance of integrating technology, processes, and people to achieve sustainable and scalable digital transformation.

Furthermore, the book offers practical guidance and tools that can be applied to specific banking sectors and business models. It provides case studies and examples from leading banks and Fintechs, showcasing their successful digital transformation strategies and lessons learned. This real-world perspective helps readers to apply the principles and methodologies discussed in the book to their own organizations.

In conclusion, this book is a must-read for banking professionals who want to stay ahead of the curve in the digital era. It provides a comprehensive and practical guide to leveraging the best practices in the industry to build a structured and coordinated approach towards the digitization of banking processes. By adopting the strategies and frameworks outlined in this book, banks can achieve sustainable growth, improve customer satisfaction, and compete effectively in the ever-changing financial landscape.

Weight: 744g
Dimension: 235 x 155 (mm)
ISBN-13: 9789811660689
Edition number: 1st ed. 2022

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