Base of the Pyramid and Business Process Outsourcing Strategies: In the Age of SDGs

This book introduces social business models to address social issues in emerging countries, focusing on Bangladesh and the Philippines. It highlights the role of joint social business entities formed between local NGOs and foreign companies, multinational corporations, and local value chains. The IT service industry in emerging countries helps to enlarge formal sectors and absorb younger generations into informal sectors, leading to a new industrial development path.

Format: Hardback
Length: 208 pages
Publication date: 02 March 2023
Publisher: Springer Verlag, Singapore

The primary goal of this comprehensive book is to present innovative social business models to effectively address the pressing challenges faced by emerging countries. Each chapter delves into detailed business strategies, drawing upon extensive field surveys conducted in developing nations, with a specific focus on Bangladesh and the Philippines. These surveys play a pivotal role in constructing a sophisticated hybrid value chain, seamlessly integrating local value chains with global value chains. The formation of joint social business entities, involving local NGOs, foreign companies, multinational corporations, and other stakeholders, emerges as a key strategy.

In Part I, the case studies of Grameen Euglena in Bangladesh and the Sari-Sari stores leveraging micro-financing in the Philippines, along with several other captivating examples, are analyzed as exemplary social business models. The analysis further reveals that the IT service industry in emerging countries plays a crucial role in expanding formal sectors, thereby providing opportunities for younger generations to transition into informal sectors. The book examines the e-health service business in Bangladesh and the business process outsourcing (BPO) IT service industry in the Philippines in each part, highlighting their potential to drive a new industrial development path.

Rather than relying on conventional manufacturing-based models, digital technology-based service industries emerge as formal sectors capable of absorbing working people from informal sectors. This transformative approach holds the promise of alleviating poverty, which is a critical issue addressed by Sustainable Development Goals (SDGs).

This book is a valuable resource for academicians, researchers, and business professionals alike. It offers a comprehensive and insightful examination of social business models, providing valuable insights into the potential for sustainable and inclusive economic growth in emerging countries. By exploring the intersection of business, social impact, and digital technology, this book contributes to the ongoing discourse on sustainable development and offers practical solutions for addressing social challenges in a rapidly evolving global landscape.

Weight: 500g
Dimension: 235 x 155 (mm)
ISBN-13: 9789811981708
Edition number: 1st ed. 2023