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Business Information Systems Workshops: BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers

Business Information Systems Workshops: BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers

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  • More about Business Information Systems Workshops: BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers


This book is a collection of revised papers from the 24th International Conference on Business Information Systems (BIS 2021), which was held virtually due to the COVID-19 pandemic. The conference included eight workshops on various topics such as knowledge-based technologies in business, business education, digitization in big data scenarios, transforming the digital customer experience, integrated social CRM, quality of open data, business and IT alignment, and blockchain and smart contract technologies. 31 papers were accepted for publication from a total of 67 submissions.

Format: Paperback / softback
Length: 390 pages
Publication date: 06 April 2022
Publisher: Springer International Publishing AG


The 24th International Conference on Business Information Systems (BIS 2021) was originally scheduled to be held in Hannover, Germany, but due to the COVID-19 pandemic, it was transformed into a fully online event. A total of 67 submissions were received for all workshops, out of which 31 papers were accepted for publication. The conference featured a diverse range of workshops, including:

AKTB 2021: 12th Workshop on Applications of Knowledge-Based Technologies in Business
BisEd 2021: BIS Education: Trends and Challenges
DigBD 2021: 1st Workshop on Digitization in the Flux of Big Data Scenarios
DigEx 2021: 3rd International Workshop on transforming the Digital Customer Experience
iCRM 2021: 6th International Workshop on Integrated Social CRM
QOD 2021: 4th Workshop on Quality of Open Data
BITA 2021: 12th Workshop on Business and IT Alignment
BSCT 2021: 4th Workshop on Blockchain and Smart Contract Technologies

These workshops brought together experts and researchers from around the world to discuss and explore the latest trends and advancements in business information systems, education, digital transformation, customer experience, open data, and blockchain and smart contract technologies. The revised papers presented in this book provide valuable insights and contributions to the field, highlighting the significant impact of these technologies on various industries and organizations.

Weight: 611g
Dimension: 235 x 155 (mm)
ISBN-13: 9783031042157
Edition number: 1st ed. 2022

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