Business Process Management Cases Vol. 2: Digital Transformation - Strategy, Processes and Execution

This book is a sequel and extension to the "Business Process Management Cases" book, published in 2018. It adds 22 new cases for practitioners and educators to showcase and study Business Process Management (BPM). The cases cover both the positive impact of deploying BPM and the lessons learnt from failed attempts, taking a holistic approach to BPM that covers strategy, operations, systems, infrastructure, governance, and culture. The book also introduces the BPM Billboard, a new management tool to plan and scope BPM initiatives.

Format: Hardback
Length: 330 pages
Publication date: 05 August 2021
Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

This book is a sequel and extension to the book "Business Process Management Cases, published in its first edition by Springer in 2018. It adds 22 new cases for practitioners and educators to showcase and study Business Process Management (BPM).

The BPM cases collection is dedicated to providing a contemporary and comprehensive, industry-agnostic insight into the realities of BPM. In particular, it focuses on the lessons that only authentic cases can provide. The experiences documented cover both the positive impact of deploying BPM as well as the lessons learnt from failed attempts. Each case takes a holistic approach, and by doing so, each chapter recognizes that BPM in practice is a multidimensional endeavor covering strategy to operations, systems and infrastructure, governance and culture, models and running processes. This volume also introduces a new device to plan and scope BPM initiatives: the BPM Billboard. The Billboard helps professionals to link BPM projects to the corporate strategy and to build the organizational capabilities to reach such strategic directives.

Digital technologies do not just facilitate innovative process designs, but enable entire new strategic options. This book provides a contemporary and comprehensive overview of how to create process-enabled strategies in an opportunity-rich environment.

Martin Petry, Hilti CIO

This is the first book to present the BPM Billboard – A new management tool to plan and scope BPM initiatives. The Billboard, together with the insightful real-world cases, offers valuable guidance towards BPM success from a holistic perspective.

Gero Decker, Signavio CEO

Weight: 690g
Dimension: 164 x 240 x 28 (mm)
ISBN-13: 9783662630464
Edition number: 1st ed. 2021