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Xiaoying Dong,Yan Yu,Jiali Zhou

Cisco: Integration of Innovation and Operation

Cisco: Integration of Innovation and Operation

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  • More about Cisco: Integration of Innovation and Operation

This book proposes a framework of ambidextrous integration of innovation and operation for global companies' sustainable development, using Cisco as an example. It explores how management practices shape the balance of internal-external resources for explorative-exploitative innovations and how IT strategies and implementation enable efficient operations.

Format: Hardback
Length: 221 pages
Publication date: 20 January 2023
Publisher: Springer Verlag, Singapore


This book delves into the intricate relationship between innovation and operational efficiency, using Cisco as a prime example to propose a framework for achieving ambidextrous integration. This framework holds the key to the success of global companies, particularly those in the technology sector, as they navigate their ever-evolving journeys. The authors embark on a quest to uncover the secrets behind Cisco's remarkable ability to combine active innovation with efficient operations, paving the way for sustainable development. Through a comprehensive analysis of strategic leadership, change management, innovation systems, mergers and acquisitions (M&As), information technology (IT)-enabled value chains, collaboration, and other key factors, the book sheds light on how Cisco manages to strike a harmonious balance between internal and external resources for explorative and exploitative innovations.

Furthermore, the book conducts interviews with Cisco staff to gain firsthand insights into the company's management practices and their impact on the balance of internal-external resources for innovation. It reveals that management practices play a pivotal role in shaping the allocation of resources for different types of innovations.

In addition, the book discusses the role of IT strategies and implementation in enabling efficient operations when innovations are identified and justified within the leading company. It emphasizes the importance of aligning IT capabilities with business goals to drive operational excellence.

By examining Cisco's practices, this book offers valuable managerial insights for sustainable competitiveness. It provides a roadmap for other technology companies seeking to emulate Cisco's success and achieve a competitive edge in the ever-changing business landscape.

The companion book to this title, Huawei: From Catching up to Lead, offers a parallel perspective by exploring another growth path of a technology company in China, employing a similar framework. Together, these books provide a comprehensive understanding of the dynamics between innovation and operational efficiency in the global technology industry.

Weight: 524g
Dimension: 235 x 155 (mm)
ISBN-13: 9789811978692
Edition number: 1st ed. 2023

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