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Samantha Hardy

Conflict Coaching Fundamentals: Working With Conflict Stories

Conflict Coaching Fundamentals: Working With Conflict Stories

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This book provides an accessible framework for understanding why people tell their conflict stories the way they do and offers practical techniques to help them rewrite their story into a more constructive one. It is designed for those who work with people in conflict and for anyone who wishes to better understand their own experience of conflict.

Format: Paperback / softback
Length: 168 pages
Publication date: 30 September 2021
Publisher: Taylor & Francis Ltd


Stories are an inherent part of our human experience, serving as a powerful tool for making sense of the world around us. However, in the midst of conflict, the stories we tell ourselves can often hinder our ability to effectively manage and resolve the situation. This book aims to provide an accessible framework for understanding why people tell their conflict stories in the way they do and how to guide them towards more constructive and effective approaches to conflict resolution.

The book is organized into several chapters, each exploring different aspects of conflict storytelling. The first chapter delves into the psychological mechanisms that drive people to tell certain conflict stories, such as the need for validation, the fear of rejection, and the desire to control others. By understanding these underlying factors, the book helps readers to identify patterns in their own conflict stories and to develop strategies for rewriting them in a more positive and productive manner.

The second chapter focuses on the impact of conflict stories on conflict resolution. It highlights the ways in which certain stories can perpetuate conflict, such as by fostering blame, resentment, and a lack of empathy. By encouraging readers to shift their focus from these negative stories to more constructive ones, the book helps them to develop new perspectives and skills for managing conflict.

The third chapter provides practical techniques for rewriting conflict stories. It offers a step-by-step process for identifying and challenging negative beliefs and assumptions, as well as for developing new, more positive narratives. The book includes examples and exercises to help readers apply these techniques to their own conflict situations.

In addition to its theoretical and practical aspects, the book also includes a coaching system for conflict management. This system is designed to address the specific problems created by dysfunctional conflict stories and to help individuals and organizations develop more effective strategies for managing conflict. The system includes coaching sessions, training programs, and resources to support individuals and organizations in their conflict management journey.

This book is intended for a wide audience, including those who work with people in conflict (such as mediators, conflict coaches, managers, lawyers, HR staff, and teachers). It is also valuable for anyone who wishes to better understand their own experience of conflict and to develop more effective strategies for managing it. By providing a comprehensive and accessible framework for understanding conflict storytelling and offering practical techniques for rewriting and managing conflict, this book aims to empower individuals and organizations to navigate the challenges of conflict in a more constructive and productive manner.

Weight: 314g
Dimension: 154 x 235 x 18 (mm)
ISBN-13: 9780367651442

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