De Gruyter Handbook of Organizational Conflict Management

The De Gruyter Handbook of Organizational Conflict Management is a comprehensive resource that covers various topics related to conflict management, including interpersonal conflict, ethnic and cultural issues, methods for managing conflicts, and special topics. It is authored by renowned scholars and practitioners and is organized in four sections.

Format: Hardback
Length: 387 pages
Publication date: 22 August 2022
Publisher: De Gruyter

The De Gruyter Handbook of Organizational Conflict Management is a comprehensive and insightful resource that delves into a wide range of conflict management topics, spanning from fundamental issues like emotional intelligence and cultural differences to cutting-edge themes such as political conflicts and mindfulness training. This handbook is a testament to the expertise and experience of renowned conflict management scholars and leading practitioners, who have contributed chapters based on their extensive research and practical insights into the field.

The handbook is organized into four sections, each addressing different aspects of organizational conflict management. The first section focuses on interpersonal conflict management, exploring perceptions, conflict styles, emotional intelligence, psychological safety, and change. It sheds light on how individuals and teams navigate and manage conflicts within their relationships, emphasizing the importance of effective communication, empathy, and understanding.

The second section delves into ethnic and cultural issues in organizational conflict management, addressing microaggressions, ethnicity and religion, and political conflicts. It recognizes the unique challenges that organizations face when dealing with diverse teams and cultures, highlighting the need for sensitivity, awareness, and inclusive practices.

The third section provides comprehensive methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. It offers practical strategies and techniques for resolving conflicts, promoting collaboration, and building healthy workplace relationships. Additionally, this section explores the role of HR in managing conflicts and discusses the development of an organizational conflict management system.

The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. It recognizes that conflict can arise in various contexts and explores the nuances and complexities associated with these topics. By addressing these special topics, the handbook provides a holistic understanding of conflict management and offers valuable insights and strategies for addressing them effectively.

The De Gruyter Handbook of Organizational Conflict Management is an essential resource for scholars, practitioners, and organizational leaders alike. It offers a comprehensive and up-to-date examination of conflict management, providing valuable insights and practical strategies for navigating and resolving conflicts within organizations. Whether you are a seasoned conflict manager or someone seeking to enhance your conflict resolution skills, this handbook is a must-read.

Weight: 780g
Dimension: 240 x 170 (mm)
ISBN-13: 9783110746013