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Kevin Holt

Differentiation Strategy: Winning Customers by Being Different

Differentiation Strategy: Winning Customers by Being Different

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This book provides actionable, 'how to' details to create a differentiation strategy, based on a process with proven results for large clients in industries such as hospitality management. It goes into detailed, clear explanations of the underlying concepts and principles.

Format: Hardback
Length: 190 pages
Publication date: 01 June 2022
Publisher: Taylor & Francis Ltd


This book stands out from other publications on differentiation strategy by offering comprehensive and lucid explanations of the fundamental concepts and principles that underpin this strategic approach. It goes beyond offering mere general guidelines and provides practical, actionable insights and techniques to help readers develop and implement a successful differentiation strategy.

The book is based on a proven process that has been successfully employed by large clients in diverse industries, including hospitality management. It provides a step-by-step framework that readers can follow to create a unique and competitive positioning in their respective markets.

Throughout the book, the authors use real-world examples and case studies to illustrate the practical application of differentiation strategy. They offer practical tips and strategies that readers can use to differentiate their products or services from competitors, and to create a compelling value proposition that resonates with their target audience.

In addition, the book emphasizes the importance of customer-centricity in differentiation strategy. It encourages readers to understand their customers' needs and preferences, and to tailor their offerings accordingly. The authors also provide guidance to help readers develop effective customer engagement strategies and build strong customer relationships.

Overall, this book is an invaluable resource for anyone seeking to develop and implement a differentiation strategy in their business. It offers a comprehensive and practical approach to this critical strategic topic, and is packed with insights and techniques that can help readers achieve sustainable competitive advantage.


Dimension: 254 x 178 (mm)
ISBN-13: 9781032222363

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