Digital Transformation and Social Well-Being: Promoting an Inclusive Society

Digitization can enhance social services by providing better access, information, and coordination. It can also improve the efficiency and effectiveness of social service delivery, leading to better outcomes for individuals and communities.

Format: Hardback
Length: 214 pages
Publication date: 16 September 2022
Publisher: Taylor & Francis Ltd

Shows how social services provided now and in the future can be enhanced through digitization.

This comprehensive report explores the potential of digitization to transform social services, providing valuable insights and case studies from around the world.

Digitization offers a range of benefits for social services, including improved efficiency, increased access, and better data management. By leveraging technology, social service providers can streamline processes, reduce costs, and provide more personalized services to vulnerable populations.

One of the key ways in which digitization can enhance social services is through the use of data analytics. By analyzing large amounts of data, social service providers can identify patterns and trends that can inform their decision-making and improve service delivery. For example, data analytics can help identify areas of high demand for social services, allowing providers to allocate resources more effectively and ensure that those who need help receive it promptly.

Another area where digitization can make a significant impact is in the area of communication and collaboration. Social service providers can use digital platforms to connect with clients, partners, and other stakeholders, facilitating better communication and collaboration. This can help improve service delivery, reduce duplication of efforts, and ensure that clients receive the most appropriate support.

In addition to these benefits, digitization can also help to address some of the challenges facing social services, such as the lack of resources and the complexity of social issues. By leveraging technology, social service providers can create more efficient and effective systems that can help them manage resources more effectively and provide more comprehensive support to clients.

The report includes case studies from a range of countries, including the United States, Brazil, Korea, Taiwan, Hong Kong (China), India, Zimbabwe, Morocco, Spain, Portugal, Ireland, and Singapore. These case studies demonstrate the diverse ways in which digitization is being used to enhance social services and provide better support to vulnerable populations.

The report is of interest to all scholars and students of social work, social policy, and social welfare provision. It provides a comprehensive overview of the potential of digitization to transform social services and offers valuable insights and practical examples for practitioners and policymakers.

In conclusion, digitization has the potential to transform social services, providing improved efficiency, increased access, and better data management. By leveraging technology, social service providers can create more effective and efficient systems that can help them better support vulnerable populations and address some of the most pressing social issues facing our society.

Weight: 600g
Dimension: 234 x 156 (mm)
ISBN-13: 9781032192390