Digital Transformation at Scale: Why The Strategy is Delivery

This revised, expanded second edition of Digital Transformation at Scale is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped their organizations pivot to this new way of working, and what lessons others can learn from their experience.

Format: Paperback / softback
Length: 240 pages
Publication date: 09 September 2021
Publisher: London Publishing Partnership

This book is a lifeline for individuals who are concerned about their sinking ship, drawing on the author's extensive experience to provide a comprehensive guide for navigating the challenges and obstacles that threaten any analogue organisation that believes that while the internet has transformed the world, it will not impact their own. Companies that emerged from the digital landscape have revolutionised our expectations of the services we rely upon, demanding simplicity, speed, and cost-effectiveness. However, organisations founded before the advent of the internet are struggling to keep up, despite investing millions in IT, marketing, and innovation.

In response to this pressing need, this revised and expanded second edition of Digital Transformation at Scale offers a roadmap for building a digital institution. It sheds light on how a growing coalition of reformers in businesses and governments across the globe has successfully transitioned their organisations to this new way of working, and what valuable lessons others can glean from their experiences.

The book is grounded in the author's firsthand experience in designing and contributing to the successful implementation of the UK's Government Digital Service (GDS). The GDS was a groundbreaking institution tasked with spearheading the digital transformation of government, envisioning public services for the Internet era. Through its innovative approaches, it achieved remarkable results, cutting £4 billion off the government's technology bill, opening up public sector contracts to a multitude of new suppliers, and delivering online services that surpassed their offline counterparts in quality and usability.

The GDS model has garnered international attention, with many countries and companies emulating its success. Its impact has been profound, as it has demonstrated the potential for digital transformation to drive efficiency, innovation, and improved citizen engagement.

This book serves as a valuable resource for anyone seeking to navigate the complexities of digital transformation and build a resilient and adaptable organisation in the face of rapidly changing technological landscapes. It provides a comprehensive framework for understanding the challenges and opportunities that arise in the digital age, and offers practical strategies and insights for achieving success in this new era.

Weight: 316g
Dimension: 138 x 217 x 20 (mm)
ISBN-13: 9781913019396
Edition number: 2 New edition