Skip to product information
1 of 1

Ying Jin

Doctor-patient Communication in Chinese and Western Medicine

Doctor-patient Communication in Chinese and Western Medicine

Regular price £126.36 GBP
Regular price £135.00 GBP Sale price £126.36 GBP
6% OFF Sold out
Tax included. Shipping calculated at checkout.

YOU SAVE £8.64

  • Condition: Brand new
  • UK Delivery times: Usually arrives within 2 - 3 working days
  • UK Shipping: Fee starts at £2.39. Subject to product weight & dimension
Trustpilot 4.5 stars rating  Excellent
We're rated excellent on Trustpilot.
  • More about Doctor-patient Communication in Chinese and Western Medicine

This book analyzes the similarities and differences in doctor-patient communication and patient satisfaction between traditional Chinese medicine (TCM) and Western medicine (WM) practiced in China, drawing on naturally occurring doctor-patient conversations in real-life medical consultations. It explores the communication behaviors between doctors and older patients who are able to communicate independently in both TCM and WM and evaluates patient satisfaction with their medical experiences. The findings will appeal to scholars and students from linguistics, language, and health communication, as well as medical practitioners interested in doctor-patient communication and intercultural communication.

Format: Hardback
Length: 172 pages
Publication date: 22 June 2022
Publisher: Taylor & Francis Ltd


Drawing on naturally occurring doctor-patient conversations in real-life medical consultations, this book analyzes the similarities and differences in doctor-patient communication and patient satisfaction between traditional Chinese medicine (TCM) and Western medicine (WM) practiced in China. Little research is available looking at WM being practiced in Asian countries, and misunderstanding about Eastern medicines such as TCM can result in unwarranted claims and suspicions. This volume contributes to research on doctor-patient communication by exploring the communication behaviors between doctors and older patients who are able to communicate independently in both TCM and WM practiced in mainland China and evaluating patient satisfaction with their medical experiences. The book reports findings and insights from three independent and methodologically diverse studies, drawing on data from 69 real-life medical consultations: 30 from TCM and 39 from WM. Using conversation analysis, the Roter Interaction Analysis System, and both quantitative and qualitative methods, Ying Jin examines the differences between TCM and WM to help reveal the dynamics of doctor-patient interactions, the contextual details, and the impact of the clinical culture on medical communication. This insightful book will appeal to scholars and students from linguistics, language, and health communication as well as medical practitioners interested in doctor-patient communication and intercultural communication. The findings reported here will shine a light on the relationship between clinical differences, health communication, and patient outcomes.


Dimension: 234 x 156 (mm)
ISBN-13: 9780367753078

UK and International shipping information

UK Delivery and returns information:

  • Delivery within 2 - 3 days when ordering in the UK.
  • Shipping fee for UK customers from £2.39. Fully tracked shipping service available.
  • Returns policy: Return within 30 days of receipt for full refund.

International deliveries:

Shulph Ink now ships to Australia, Belgium, Canada, France, Germany, Ireland, Italy, India, Luxembourg Saudi Arabia, Singapore, Spain, Netherlands, New Zealand, United Arab Emirates, United States of America.

  • Delivery times: within 5 - 10 days for international orders.
  • Shipping fee: charges vary for overseas orders. Only tracked services are available for most international orders. Some countries have untracked shipping options.
  • Customs charges: If ordering to addresses outside the United Kingdom, you may or may not incur additional customs and duties fees during local delivery.
View full details