Effective Communication for Nursing Associates

Communication is essential for delivering high-quality, person-centered care as a Nursing Associate, and this book provides practical guidance on effective communication with patients, families, carers, and interprofessional teams. It covers important topics such as professional communication, handling difficult conversations, emotional intelligence, and tailoring communication across diverse settings, enabling Nursing Associates to communicate confidently in any situation.

Format: Paperback / softback
Length: 192 pages
Publication date: 28 April 2022
Publisher: SAGE Publications Ltd

Communication plays a vital role in delivering exceptional, patient-centered care as a Nursing Associate. This comprehensive book is designed to empower you with effective communication skills, enabling you to connect with patients, families, carers, and your interdisciplinary team. By fostering your unique voice, this book will guide you in navigating important topics such as professional communication, effectively handling challenging conversations, demonstrating emotional intelligence, and adapting your communication approach to diverse settings. With its comprehensive coverage, this book equips you with the confidence to communicate effectively in any situation, ensuring you deliver high-quality care and make a positive impact on the lives of those you serve.

Key Features:
Fully mapped to the NMC Standards of Proficiency for Nursing Associates (2018)
Comprehensive case studies, activities, and other learning features to reinforce your skills
Focused specifically on the Nursing Associate role, helping you develop into a confident professional practitioner

Professional Communication:
Understanding the importance of clear and concise communication in healthcare settings.
Developing effective listening skills to understand patient needs and concerns.
Utilizing appropriate language and tone to convey information and build rapport.
Navigating sensitive topics and maintaining confidentiality.

Tackling Difficult Conversations:
Recognizing the potential for conflict and challenging conversations in healthcare.
Preparing for difficult conversations by anticipating potential responses.
Using active listening techniques to engage with patients and their families.
Offering support and reassurance during difficult times.

Communicating with Emotional Intelligence:
Understanding the emotional aspects of patient care and their impact on communication.
Recognizing and responding to emotional cues from patients and their families.
Providing empathy and support to patients and their loved ones.
Adapting your communication style to meet the emotional needs of diverse patients.

Tailoring Communication across Diverse Settings:
Recognizing the importance of cultural sensitivity and diversity in healthcare.
Adapting your communication approach to meet the unique needs and preferences of patients from different backgrounds.
Utilizing appropriate language and nonverbal cues to communicate effectively.
Building relationships with patients and their families from diverse cultures.

Conclusion:
Communication is a fundamental skill for Nursing Associates, and this book provides you with the tools and knowledge to excel in this role. By mastering effective communication, you can foster meaningful connections, deliver high-quality care, and make a positive impact on the lives of those you serve. Whether you are a new Nursing Associate or seeking to enhance your communication skills, this book is an invaluable resource for your professional development.

Weight: 340g
Dimension: 246 x 171 (mm)
ISBN-13: 9781529754759