Skip to product information
1 of 1

Daniel E. Epner

Empathy: Real Stories to Inspire and Enlighten Busy Clinicians

Empathy: Real Stories to Inspire and Enlighten Busy Clinicians

💎 Earn 223 Points (£2.23) on this item.

Important: Dispatches within 2 to 4 weeks
Regular price £44.61 GBP
Regular price £49.99 GBP Sale price £44.61 GBP
Sale Sold out
Taxes included. Shipping calculated at checkout.

YOU SAVE £5.38

  • Condition: Brand new
  • UK Delivery times: Usually arrives within 2 - 3 working days
  • UK Shipping: Fee starts at £2.39. Subject to product weight & dimension

Bulk ordering. Want 15 or more copies? Get a personalised quote and bigger discounts. Learn more about bulk orders.

  • More about Empathy: Real Stories to Inspire and Enlighten Busy Clinicians


The Clinicians Guide to Empathy is a guide that helps clinicians approach tough conversations with patients in a new, more effective way by understanding and recognizing their emotion and perspective and communicating that recognition clearly and without fear. It defines empathy on an operational level and provides actionable advice to make empathy the central focus when faced with denial, questions about prognosis, existential concerns, difficult family dynamics, anger, and nonmedical opiate use. Vignettes throughout provide sample dialogue and specific examples of actual words to use in specific situations.

Format: Paperback / softback
Length: 304 pages
Publication date: 29 April 2022
Publisher: McGraw-Hill Education


The Clinicians Guide to Empathy is a comprehensive guide designed to assist healthcare professionals in effectively handling emotionally charged patient conversations, particularly with those who may be vulnerable or sensitive. By understanding and recognizing the emotions and perspectives of patients, clinicians can communicate with empathy and without fear, fostering a more compassionate and supportive environment.

The authors define empathy on an operational level, emphasizing its practical application in clinical settings. They provide actionable advice on how to make empathy the central focus when faced with various challenges, such as denial, questions about prognosis, existential concerns, difficult family dynamics, anger, and nonmedical opiate use. Each chapter is authored by an experienced expert in their field, and the book is anchored by real-life stories that illustrate how empathy can unfold in the clinical setting.

Vignettes throughout the book offer sample dialogue and specific examples of words to use in different situations, providing practical guidance for clinicians. This guide goes beyond a mere guide to breaking bad news or a brief overview of communication skills. It is a must-read for almost anyone connected to the healthcare industry, as it offers a new perspective on empathy and its role in patient care.

By approaching patient conversations with empathy and compassion, healthcare professionals can improve patient outcomes, build trust, and create a positive healthcare experience. The Clinicians Guide to Empathy provides the tools and strategies needed to achieve this goal, making it an invaluable resource for clinicians at all levels of experience.

Weight: 358g
ISBN-13: 9781260473414

UK and International shipping information

UK Delivery and returns information:

  • Delivery within 2 - 3 days when ordering in the UK.
  • Shipping fee for UK customers from £2.39. Fully tracked shipping service available.
  • Returns policy: Return within 30 days of receipt for full refund.

International deliveries:

Shulph Ink now ships to Australia, Belgium, Canada, France, Germany, Ireland, Italy, India, Luxembourg Saudi Arabia, Singapore, Spain, Netherlands, New Zealand, United Arab Emirates, United States of America.

  • Delivery times: within 5 - 10 days for international orders.
  • Shipping fee: charges vary for overseas orders. Only tracked services are available for most international orders. Some countries have untracked shipping options.
  • Customs charges: If ordering to addresses outside the United Kingdom, you may or may not incur additional customs and duties fees during local delivery.
View full details