Employee Uncertainty Over Digital Transformation: Mechanisms and Solutions

This book explores the psychological and behavioral effects of digital transformation (DX) on white-collar workers, focusing on uncertainty management and vision-driven leadership. It utilizes theoretical frameworks and datasets to investigate how employees cope with uncertainty and how effective leadership can address it. The book is valuable for executives, managers, and researchers, providing insights into the dynamics of uncertainty management in modern organizations.

Format: Hardback
Length: 208 pages
Publication date: 03 January 2024
Publisher: Springer Verlag, Singapore

The impact of digital transformation (DX) on white-collar employees in modern organizations is explored in this comprehensive book. It delves into the psychological and behavioral effects of DX-driven uncertainty on these professionals, focusing on their professional identity, self-efficacy, and job performance from a communication-centered perspective. While effective leadership can provide a buffer, the intricate dynamics between these factors require further exploration.

To unravel these complex issues, the book employs a diverse range of theoretical frameworks that have been tested against large, time-separated, dyadic datasets collected in Japan. Through this empirical approach, the studies presented herein shed light on how employees navigate and communicate the uncertainties they encounter. Furthermore, the book highlights a vision-driven leadership style and examines its unique attributes and limitations in addressing team members' uncertainty.

This book is a valuable resource for executives and managers seeking to steer digital transformation efforts without generating resistance or conflict among frontline staff. For researchers, it serves as an invaluable tool for analyzing the mechanisms of uncertainty management in today's fast-paced, technology-centric environments. Moreover, the book bridges the gap between interpersonal communication studies and other pivotal disciplines, such as leadership, management, organizational behavior, and social psychology, in the context of stress and coping with uncertainty.

Weight: 466g
Dimension: 235 x 155 (mm)
ISBN-13: 9789819984084
Edition number: 1st ed. 2024