Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization

Jeffrey W. Hayzlett's book "Employees First!" provides strategies for recognizing and appreciating employees, fostering a culture of kindness, and creating a diverse and inclusive workplace. It emphasizes the importance of giving employees a voice, supporting them with knowledge and training, and compensating them fairly. The book also offers tips on how to roll out the red carpet for new hires and keep it out for the long term, as well as how to foster a culture of kindness and create space for coworkers to lift each other up.

Format: Paperback / softback
Length: 240 pages
Publication date: 11 May 2022
Publisher: Career Press

Jeffrey W. Hayzlett emphasizes the importance of prioritizing employee experience in the changing world of work. He suggests that taking care of employees who take care of customers is crucial, and one way to achieve this is by rolling out the red carpet for them. Employees First! offers recognition strategies and appreciation techniques, but it goes beyond that. The book teaches how giving team members a voice, supporting them with knowledge and training, providing purpose and equitable pay, and building a diverse culture of inclusion can lead to higher productivity and happier customers. Donna shares practical ideas for rolling out the red carpet for new hires and keeping it out for the long term, as well as tips on fostering a culture of kindness and creating space for coworkers to lift each other up. The book also provides strategies for honoring internal customers, cultivating kindness and compassion at work, improving communication, encouraging diversity and inclusion, compensating fairly without breaking the bank, and keeping remote teams connected.

Weight: 304g
Dimension: 153 x 231 x 20 (mm)
ISBN-13: 9781632652003
Edition number: 10 Revised edition