Evaluation of Basic Government Service Capability in Chinese Cities

This book examines the quality of urban public services in 38 major Chinese cities from 9 perspectives and identifies the most important social issues. It uses indices such as GDP leveraging satisfaction, rising index, and development index to study the degree of public satisfaction.

Format: Hardback
Length: 243 pages
Publication date: 15 April 2023
Publisher: Springer Verlag, Singapore

This comprehensive book delves into the findings of a thorough survey conducted across 38 major Chinese cities, shedding light on the state of public services in these urban centers. It offers a comprehensive overview of the development of essential public services in larger cities, examining the quality of urban public services from nine distinct perspectives. These perspectives encompass vital areas such as basic healthcare and public health, housing, public transportation, public security, employment and social security, compulsory education, urban environment, culture and sports, as well as government services. Furthermore, a series of indices are applied to delve deeper into the level of public satisfaction with these basic public services. These indices include the Index of GDP Leveraging Satisfaction with Basic Public Services, the Rising Index of Satisfaction with Basic Public Services in Cities, and the Development Index of Satisfaction with the Basic Public Service Elements.

Based on the survey results, this book identifies the most pressing social issues among the surveyed public. These issues include food and drinking water safety, information security, housing prices, pensions, and air and environment quality. The survey encompassed a diverse range of respondents, including residents, business owners, government officials, and experts in various fields, ensuring a comprehensive and accurate representation of the public's perspectives.

The findings of this book provide valuable insights into the current state of public services in China and offer valuable recommendations for improving the quality of these services. It serves as a valuable resource for policymakers, urban planners, and individuals interested in understanding the challenges and opportunities facing urban development in China.

Weight: 553g
Dimension: 235 x 155 (mm)
ISBN-13: 9789811990670
Edition number: 1st ed. 2023