Fundamentals of Business Process Management

This textbook covers the entire Business Process Management (BPM) lifecycle,from process identification to process monitoring,including process modelling,analysis,redesign,and automation. It is presented using the BPMN industry standard and includes examples,exercises,and suggestions for further reading. The second edition includes extended and revised chapters on process identification,process discovery,qualitative process analysis,process redesign,process automation,and process monitoring. Students and professionals from business management and computer science will benefit from the step-by-step style and focus on fundamental concepts and proven methods.

Format: Hardback
Length: 527 pages
Publication date: 09 April 2018
Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

This comprehensive textbook delves into the intricate realm of Business Process Management (BPM), encompassing its entire lifecycle from process identification to process monitoring. Along the way, it explores process modeling, analysis, redesign, and automation, drawing upon concepts, methodologies, and tools from diverse fields such as business management, computer science, and industrial engineering. The presentation is enriched with illustrations using the widely recognized BPMN industry standard, defined by the Object Management Group.

In addition to providing a solid theoretical foundation, the book offers a wealth of practical insights through numerous examples, over 230 exercises, and comprehensive suggestions for further reading. The second edition of this textbook has been extensively revised and expanded, covering new chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation, and process monitoring. Furthermore, a dedicated chapter has been added to explore BPM as an enterprise capability, broadening its scope to include topics such as strategic alignment and governance of BPM initiatives.

The textbook is the culmination of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels, as well as in professional training contexts. Its step-by-step style and focus on fundamental concepts and proven methods make it an invaluable resource for students and professionals alike in the fields of business management and computer science. Lecturers will appreciate the textbook's class-tested format and the additional teaching material available on the accompanying website.

Weight: 968g
Dimension: 223 x 244 x 37 (mm)
ISBN-13: 9783662565087
Edition number: 2nd ed. 2018