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Keith R. Knapp,Douglas M. Olson

Health Services Executive (HSE): Tools for Leading Long-Term Care and Senior Living Organizations

Health Services Executive (HSE): Tools for Leading Long-Term Care and Senior Living Organizations

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  • More about Health Services Executive (HSE): Tools for Leading Long-Term Care and Senior Living Organizations


The Health Services Executive (HSE™): Tools for Leading Long-Term Care and Senior Living Organizations is a comprehensive textbook for long-term care administration students and professionals, covering postacute care settings, operations, leadership, and management. It provides best practices for leadership and management across the continuum of long-term care and senior living services, including customer care, supports and services, human resources, finance, environment, and leadership and management. It also includes case problems, discussion questions, and quotes from industry leaders.

Format: Paperback / softback
Length: 278 pages
Publication date: 30 October 2020
Publisher: Springer Publishing Co Inc


The Health Services Executive (HSE™): Tools for Leading Long-Term Care and Senior Living Organizations is a comprehensive and contemporary resource that caters to the core professional domains of practice and leadership essentials for long-term care administration students and professionals. Spanning various sections dedicated to postacute care settings, operations, leadership, and management, this textbook provides valuable information pertinent to the diverse spectrum of senior living service lines. It encompasses a wide range of facilities, including inpatient rehab centers, long-term acute care hospitals, nursing homes, assisted living, and residential care communities, as well as home- and community-based services. This textbook serves as a practical reference for both undergraduate and graduate students preparing to embark on a career in long-term care administration and leadership, as well as for professionals seeking to transition to another line of postacute service.

The textbook begins with a thorough historical overview of the field, encompassing the development of senior services in the United States. In Section I, the focus shifts to the components of customer care, support, and services. This section lays the foundation for understanding the essential elements that contribute to the delivery of high-quality care.

Section II delves into the realm of operations, encompassing the core practice domains of effective management of human resources, finances, and the environment. It provides valuable insights and strategies for managing these critical aspects of long-term care organizations.

Section III offers a comprehensive framework for leadership, encompassing strategic thinking, innovation, marketing and public relations, critical thinking, operational practice, customer service, and personal development. It equips readers with the necessary skills and knowledge to excel in leadership roles within the long-term care industry.

Case problems, discussion questions, leadership roles, high-impact practices, key points, and National Association of Long Term Care Administrator Boards (NAB) domain competencies are incorporated throughout the textbook to enhance learning and application of the material. These features provide practical examples and real-world scenarios that reinforce the concepts discussed and help readers develop a deeper understanding of the field.

It is important to note that when purchasing this textbook through a third-party seller, the publisher cannot guarantee the quality or access to any included digital components. Therefore, readers are advised to verify the availability and functionality of these components before making a purchase.

In conclusion, The Health Services Executive (HSE™): Tools for Leading Long-Term Care and Senior Living Organizations is a vital resource for anyone seeking to excel in the field of long-term care administration and leadership. With its comprehensive coverage of professional domains, practical insights, and engaging content, this textbook equips readers with the knowledge and skills necessary to make a positive impact in the senior living industry. Whether you are a student, professional, or caregiver, this textbook is an essential tool for your journey in this field.

Weight: 752g
Dimension: 178 x 253 x 28 (mm)
ISBN-13: 9780826177322

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