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Thomas Lee

Healthcare's Path Forward: How Ongoing Crises Are Creating New Standards for Excellence

Healthcare's Path Forward: How Ongoing Crises Are Creating New Standards for Excellence

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The author of "The Epidemic of Empathy in Healthcare" and "The Good Doctor" has written a book titled "Healthcare's Path Forward" that explores how the Covid-19 pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it. By building patient trust, developing a high-reliability culture, making equity and inclusiveness a cultural norm, actively listening to patients, and enhancing understanding through AI, healthcare organizations can respond to the pandemic and improve patient outcomes.

Format: Hardback
Length: 272 pages
Publication date: 26 January 2023
Publisher: McGraw-Hill Education


The author of "The Epidemic of Empathy in Healthcare" and "The Good Doctor" has written a book that delves into the implications of the ongoing pandemic and presents an action plan to achieve excellence in healthcare. The primary objective of healthcare has always been to alleviate suffering, but COVID-19 has brought forth in a new perspective on this goal. In "Healthcare's Path Forward," Thomas Lee examines how the work of healthcare is being transformed by a deeper understanding of the suffering experienced by patients, their families, and healthcare providers. He explores how to build patient trust, cultivate a high-reliability culture, promote equity and inclusiveness, effectively listen to patients across various communication channels, and enhance understanding of important issues through advanced technologies like AI.

Lee utilizes data to showcase trends and insights into how healthcare systems should respond, provides examples of organizations making significant advancements, and offers practical recommendations for healthcare leaders, clinicians, and other caregivers. This book serves as a thoughtful and passionate call to action, urging individuals and organizations to strive for excellence in healthcare and work towards reducing suffering for all individuals involved.

Weight: 483g
ISBN-13: 9781264941254

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