How to Find the Right Words: a guide to delivering life's most awkward messages

This book provides guidance on how to communicate effectively in difficult situations, using twenty case studies from relationships, friendships, work, and family. It aims to help readers find the right words to express their intentions while causing minimal harm, covering topics such as ending a relationship, making up with a child, and letting down a friend.

Format: Hardback
Length: 96 pages
Publication date: 04 February 2021
Publisher: The School of Life Press

Life presents us with numerous challenging situations that demand the delivery of awkward messages to others. These messages can range from expressing our disinterest in a relationship to conveying conflicting feelings of love and affection, acknowledging unpleasant odors, terminating employment, expressing anger towards someone we deeply care about, or criticizing their loud music. Frequently, out of embarrassment, we choose to remain silent, occasionally resorting to explosive reactions. However, the majority of us struggle to find the right words, fearing that our failure to do so may cause more harm than intended.

This book aims to provide guidance in navigating these delicate communication challenges. Through twenty case studies drawn from various aspects of life, including relationships, friendships, work, family, and service situations, we are presented with potential responses that aim to convey our intentions while minimizing harm. The book covers topics such as ending a relationship, repairing a fractured relationship with a child, and gently letting down a friend who desires a deeper connection.

Throughout the book, we engage in laughter as we recognize our own struggles and are introduced to a diverse range of empathetic approaches to address some of our most acute social dilemmas. By exploring these case studies, we gain valuable insights and practical strategies for effective communication, enabling us to navigate these awkward moments with greater ease and compassion.

Weight: 184g
Dimension: 116 x 189 x 12 (mm)
ISBN-13: 9781912891511