How to Win Friends and Manage Remotely

HOW TO WIN FRIENDS AND MANAGE REMOTELY provides practical advice for managing and working with others in a virtual workplace, covering topics such as expressing digital empathy, communicating with virtual teams, and motivating and coaching them.

Format: Paperback / softback
Length: 224 pages
Publication date: 25 September 2022
Publisher: Red Wheel/Weiser

Management was already challenging before the pandemic, but now, the difficulty in getting things done has increased significantly. In face-to-face interactions, humans have thousands of indicators to tell them what the other party is thinking and how they are reacting. However, resorting to purely digital communication eliminates these clues, preventing us from reading the subtle body language we have evolved to use in all interactions to become better leaders, kinder managers, and more effective cogs in the corporate machine. HOW TO WIN FRIENDS AND MANAGE REMOTELY provides real-life examples, scientifically proven ideas, and distillations of tried-and-true business tenets, all mapped to a new virtual-first office. This book is a handbook-a step-by-step guide to common interactions in the workplace, using eight classic management examples: from digitizing your onboarding journey to helping new recruits to delivering useful feedback over video conference. Combining academic research and personal experiences across various companies, roles, and countries, this is a roadmap to get readers through the WFH (work from home) quagmire and help us all be more cognizant of others' perspectives in this brave new world. HOW TO WIN FRIENDS AND MANAGE REMOTELY shows why expressing digital empathy is the most important factor in managing and working with others. Even as companies began going back to normal, it wasn't the normal that anyone knew pre-COVID-19. Two things are certain with this shift: First, we will never go back to the way things were. Second, we all must learn to live in a virtual workplace. If we are managers, that means we also need to know how to communicate effectively.

One of the challenges of managing a poor performer over Zoom is that it can be difficult to read their body language and gauge their reactions. However, there are several strategies you can use to manage a poor performer over Zoom:

1. Set clear expectations: Before the meeting, set clear expectations for the poor performer's performance. This will help them understand what is expected of them and what they need to do to succeed.

2. Use positive language: When giving feedback to a poor performer, use positive language. This will help them feel motivated and encouraged to improve.

3. Be specific: When giving feedback, be specific about what the poor performer did wrong and what they need to do to improve.

4. Use video: Use video to communicate with the poor performer. This will help you see their body language and gauge their reactions.

5. Be patient: Managing a poor performer over Zoom can be a long and challenging process. Be patient and continue to provide feedback and support.

6. Use a Slack channel: Use a Slack channel to communicate with the poor performer. This will allow you to provide feedback and support in a more informal setting.

7. Use a gif: Use a gif to communicate with the poor performer. This can be a fun and engaging way to provide feedback and support.

8. Be respectful: Be respectful of the poor performer's feelings and opinions. This will help you build a positive relationship with them.

9. Be consistent: Be consistent with your feedback and support. This will help the poor performer improve over time.

10. Use a coaching approach: Use a coaching approach to help the poor performer improve. This will involve providing feedback, setting goals, and providing support.

When delivering positive feedback via Slack, it is important to be casual and friendly. You should also be specific about what the person did well and what they can do to improve. You should also use a gif to communicate with the person.

The most professional use of a gif is to use it to communicate a message or emotion. For example, you could use a gif to congratulate someone on a job well done or to show sympathy for someone who is going through a difficult time.

In conclusion, managing a poor performer over Zoom can be difficult, but there are several strategies you can use to manage them effectively. You should set clear expectations, use positive language, be specific, use video, be patient, use a Slack channel, use a gif, be respectful, be consistent, and use a coaching approach. When delivering positive feedback via Slack, you should be casual and friendly, specific, use a gif, and use a coaching approach. The most professional use of a gif is to communicate a message or emotion.

Weight: 1g
Dimension: 229 x 152 (mm)
ISBN-13: 9781632652027
Edition number: 10 Revised edition