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Ben Whitter

Human Experience at Work: Drive Performance with a People-focused approach to Employees

Human Experience at Work: Drive Performance with a People-focused approach to Employees

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  • More about Human Experience at Work: Drive Performance with a People-focused approach to Employees


A people-focused approach to employee management is essential for sustainable top performance and competitive advantage. Human Experience at Work provides advice, examples, and guidance on how to embed a people-centered approach to staff development, including how it can improve staff engagement, productivity, and well-being, and create a more diverse and inclusive work environment.

Format: Paperback / softback
Length: 256 pages
Publication date: 03 May 2021
Publisher: Kogan Page Ltd


The only way for HR professionals to ensure sustainable top performance from their workforce is by taking a people-focused approach to their employees. To outperform their competitors, businesses need happy, engaged, and committed employees performing to their full potential. Investing in new technologies or embracing people analytics won't achieve this, but a people-focused approach will. It not only improves staff engagement, productivity, and well-being but also secures the benefits for the business. Deloitte reported in 2019 that organizations focusing on human experience are twice as likely to outperform their peers in revenue growth over a three-year period.

Human Experience at Work is a practical guide for HR professionals and those responsible for talent management, which provides advice, examples, and guidance on how to embed a people-centered approach to staff development. Human Experience at Work covers what human experience is, the benefits for the organization, the benefits for employees, how to make it part of a talent management and organizational development strategy, and how to leverage it. There is also coverage of how focusing on people and allowing them to be themselves at work creates a more diverse and inclusive work environment. Supported by case studies, insights, and examples from companies including GSK, Ford, IKEA, Fotile, Grenade, Huel, and Moneypenny.

Weight: 404g
Dimension: 157 x 234 x 21 (mm)
ISBN-13: 9781789667639

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