Human Performance Improvement through Human Error Prevention: A Comprehensive Implementation Guide for Protecting Employees and Maintaining Cost Efficiency

This book provides a comprehensive approach to error prevention and reduction in various fields, including hazards and barriers, error traps and counteraction behaviors, erroneous and correct thought processes in decision-making, and prevention of the recurrence of error. It offers a unique model of performance and discusses Dr. Peter Drucker's teaching on leadership. It also provides management responsibilities for establishing and maintaining a quality-conscious work environment, 30+ principles of human error prevention, and a unique seven human error causal factors. The book addresses risk management at three levels and offers techniques for improving the effectiveness of process barriers. It also covers decision-making biases.

Format: Hardback
Length: 686 pages
Publication date: 12 October 2021
Publisher: Taylor & Francis Ltd

This book is a comprehensive guide to error prevention and reduction in various fields. It addresses the four key areas of focus: hazards and barriers, error traps and counteraction behaviors, erroneous and correct thought processes in decision-making, and the prevention of error recurrence. The scope of this book is unique, as it provides a comprehensive model of performance that utilizes the daisy chain of knowledge, cognition, beliefs, values, attitudes, behavior, results, and performance.

The author delves into Dr. Peter Drucker's teaching, emphasizing the role of leadership in creating an alignment of strengths that makes system weaknesses irrelevant. The book explains that the "alignment of strengths" refers to the error prevention, detection, and mitigation barriers, while the "weaknesses" are the hazards in processes that should be made irrelevant by these barriers. The author provides detailed guidance on identifying and assessing hazards, as well as creating effective barriers to prevent errors.

Furthermore, the book offers a comprehensive list and detailed discussion of management responsibilities for establishing and maintaining a quality-conscious work environment. It includes principles of human error prevention that are not duplicated by Dr. James Reason's 12 principles of error management, offering a unique perspective on error prevention. The book also introduces seven human error causal factors that can be used to improve process design and perform root cause analysis.

In addition to addressing risk management at three levels—process, component, and hardware system—the book distinguishes itself from ISO 9001 and ISO 31000 by providing techniques that are specifically tailored to each level. The techniques for risk management of processes, components, and hardware systems are significantly different, and the book offers valuable insights into effective risk management practices.

Overall, this book is a valuable resource for anyone interested in error prevention and reduction in a wide range of fields. It provides a comprehensive framework for understanding and addressing errors, as well as practical techniques for improving performance and reducing risk. Whether you are a manager, engineer, or professional seeking to enhance your knowledge and skills in error management, this book is an essential read.

Weight: 1461g
Dimension: 280 x 210 (mm)
ISBN-13: 9780367672393