Intercultural Issues in the Workplace: Leadership, Communication and Trust

This textbook explores key issues and challenges in contemporary multicultural and multilingual workplaces through the lens of leadership, communication, and trust. It offers a critical analysis of overlooked themes such as multilingualism, translation and interpreting, dignity in the workplace, performing gender, and D/deaf people. It is a valuable resource for students, academics, and practitioners interested in globalized workplaces.

Format: Paperback / softback
Length: 296 pages
Publication date: 02 December 2023
Publisher: Springer International Publishing AG

This comprehensive textbook delves into the intricate dynamics of contemporary multicultural and multilingual workplaces, exploring key issues and challenges through the lens of leadership, communication, and trust. Drawing upon a diverse range of fields such as cultural studies, psychology, sociolinguistics, translation and interpreting studies, and business management, it makes a substantial contribution to the understanding of language and culture in the workplace.

The book is organized into five thematic sections: Intercultural Communication, Cross-cultural Leadership, Economy, Language, and Diversity. Each section offers a critical analysis of themes that often go unnoticed in intercultural business and management scholarship, including multilingualism in the workplace, translation and interpreting in cross-cultural work practices, dignity in the workplace, performing gender in the workplace, and the experiences of D/deaf people in the workplace. Additionally, the textbook revisits established themes such as cross-cultural leadership, interculturality and the embedded economy, and managing uncertainty in the context of the contemporary globalized workplace.

To bring the various aspects together, the book concludes with a comprehensive Cross-Cultural Scenarios chapter, providing practical recommendations for each scenario. This textbook serves as an invaluable resource for honors undergraduate and postgraduate students in these and related fields, as well as academics and practitioners with an interest in globalized workplaces. Its comprehensive coverage and insightful perspectives make it a must-read for anyone seeking to navigate the complexities of multicultural and multilingual environments effectively.

Weight: 486g
Dimension: 235 x 155 (mm)
ISBN-13: 9783031423192
Edition number: 1st ed. 2023