Interpersonal Relationships: Professional Communication Skills for Nurses

Effective communication skills are essential for successful patient care and positive outcomes. The 8th edition of Professional Communication Skills for Nurses helps you develop skills in communicating effectively with clients, families, and colleagues to achieve treatment goals. It includes engaging new content relating to current issues, emphasizing interdisciplinary communication and QSEN competencies, and applying theory to real-life practice through case studies, interactive exercises, and evidence-based practice studies.

Format: Paperback / softback
Length: 560 pages
Publication date: 04 April 2019
Publisher: Elsevier - Health Sciences Division

Effective communication skills are essential for successful patient care and positive outcomes, and the 8th edition of Professional Communication Skills for Nurses provides valuable guidance on developing these skills. The book offers a comprehensive approach to communication, covering interpersonal relationships, professional communication skills, and communication in various healthcare settings.

Interpersonal Relationships:

The book emphasizes the importance of building strong and effective relationships with clients, families, and colleagues in healthcare. It provides practical guidelines for communicating effectively with these stakeholders, including active listening, empathy, and clear communication. The nurse-client relationship is central to patient care, and the book offers strategies for enhancing this relationship through proven communication strategies and principles drawn from nursing, psychology, and related theoretical frameworks.

Professional Communication Skills:

Professional communication skills are crucial for nurses in delivering high-quality care. The book covers a range of communication skills, such as verbal communication, nonverbal communication, written communication, and electronic communication. It provides practical tips and techniques for effective communication, including using appropriate language, avoiding jargon, and maintaining professionalism.

Communication in Healthcare Settings:

The book recognizes the diverse healthcare settings in which nurses work and provides guidance on communication in various settings, such as hospitals, clinics, long-term care facilities, and community settings. It covers communication with patients, families, healthcare professionals, and interdisciplinary teams, emphasizing the importance of collaboration and teamwork.

Current Issues and Contemporary Dynamics:

The 8th edition of the book includes engaging new content relating to current issues in healthcare, such as patient safety, quality improvement, and interdisciplinary communication. The Perspectives and Contemporary Dynamics chapter revised to be more engaging and link the content closer to current issues and related communication concepts.

Communicating in Groups:

The book also includes a chapter on communicating in groups, which is essential in healthcare settings where teamwork is crucial. It covers professional and task small group communication applications, including team building, conflict resolution, and decision-making.

Interdisciplinary Health Team Communication:

Interdisciplinary health team communication is emphasized throughout the book, recognizing the importance of collaboration and teamwork in delivering high-quality care. The book includes examples and case studies that highlight the benefits of interdisciplinary communication and provide strategies for effective collaboration.

Safety and Quality in Healthcare Delivery (QSEN):

The book reflects the current thinking on technology, safety, and evidence-based practice, especially as they relate to communication in nursing. The Safety and Quality in Healthcare Delivery (QSEN) competencies are incorporated into the content, emphasizing the importance of communication in promoting patient safety and improving healthcare outcomes.

Socio-Cultural Communication Competencies:

Reducing health disparities and increasing health literacy are important goals in healthcare, and the book includes expanded content related to socio-cultural communication competencies. It provides strategies for communicating effectively with patients from diverse backgrounds, including cultural sensitivity, empathy, and cultural competence.

Additional Simulated Exercises:

The book includes additional simulated exercises to reinforce the learning and apply the communication skills learned in the text. These exercises help students to practice their communication skills in a realistic healthcare setting and develop their confidence in communicating with patients and colleagues.

In conclusion, the 8th edition of Professional Communication Skills for Nurses is an essential resource for nurses seeking to develop effective communication skills and deliver high-quality patient care. The book provides a comprehensive approach to communication, covering interpersonal relationships, professional communication skills, and communication in various healthcare settings. With its engaging content, practical guidelines, and emphasis on interdisciplinary communication and QSEN competencies, the book is an invaluable tool for nurses at all stages of their careers.

Weight: 862g
Dimension: 192 x 233 x 23 (mm)
ISBN-13: 9780323544801
Edition number: 8 ed