DOLF VAN DER HAVEN
IT SERVICE MANAGEMENT ISO IED20000-1
IT SERVICE MANAGEMENT ISO IED20000-1
💎 Earn 95 Points (£0.95) on this item.
YOU SAVE £2.30
- Condition: Brand new
- UK Delivery times: Usually arrives within 2 - 3 working days
- UK Shipping: Fee starts at £2.39. Subject to product weight & dimension
Bulk ordering. Want 15 or more copies? Get a personalised quote and bigger discounts. Learn more about bulk orders.
Couldn't load pickup availability
- More about IT SERVICE MANAGEMENT ISO IED20000-1
Format: Paperback
Length: 75 pages
Publication date: 26 October 2020
Publisher: VAN HAREN PUBLISHING
The revised standard for Service Management, ISO/IEC 20000-1:2018 is the 3rd version, replacing 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services.
Weight: 212g
Dimension: 194 x 244 x 8 (mm)
ISBN-13: 9789401807012
This item can be found in:
UK and International shipping information
UK and International shipping information
UK Delivery and returns information:
- Delivery within 2 - 3 days when ordering in the UK.
- Shipping fee for UK customers from £2.39. Fully tracked shipping service available.
- Returns policy: Return within 30 days of receipt for full refund.
International deliveries:
Shulph Ink now ships to Australia, Belgium, Canada, France, Germany, Ireland, Italy, India, Luxembourg Saudi Arabia, Singapore, Spain, Netherlands, New Zealand, United Arab Emirates, United States of America.
- Delivery times: within 5 - 10 days for international orders.
- Shipping fee: charges vary for overseas orders. Only tracked services are available for most international orders. Some countries have untracked shipping options.
- Customs charges: If ordering to addresses outside the United Kingdom, you may or may not incur additional customs and duties fees during local delivery.
