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Ivan Radevic

Knowledge Management and Organization: Healthcare Quality in Montenegro

Knowledge Management and Organization: Healthcare Quality in Montenegro

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  • More about Knowledge Management and Organization: Healthcare Quality in Montenegro


The book explores the relationship between knowledge management, organizational design, and the health system in Montenegro, highlighting the importance of knowledge management, organizational strategy, leadership, structure, culture, and climate in improving health services. It also discusses the challenges faced by the health system during the COVID-19 pandemic and how political agendas impacted its response.

Format: Hardback
Length: 206 pages
Publication date: 11 May 2021
Publisher: Lexington Books


The book delves into the potential of knowledge management and a multi-contingency approach to organizational design to enhance the quality of healthcare. The author conducts an in-depth assessment of the interconnected relationship between knowledge management, organizational design, and the health system in Montenegro. The Montenegrin healthcare system is explored through macroeconomic, managerial, and organizational-legal factors. The author emphasizes the significance of knowledge management, organizational strategy, leadership, organizational structure, culture, and climate within health organizations.

The author's research encompassed both public and private health institutions in Montenegro, involving data collection from managers, union members, doctors, technicians, and ultimately, users of healthcare services. A dedicated section is devoted to addressing organizational challenges during the COVID-19 pandemic, shedding light on how the political agenda intersected with knowledge and profession, leading Montenegro into a downward spiral in its efforts to combat the pandemic.

The book offers a wealth of diverse perspectives on the quality of healthcare services, encompassing the viewpoints of service providers, users, decision-makers, employees, management, and trade union representatives, as well as from the private and public sectors. This richness makes the book highly stimulating and valuable for professionals in health management, policy-makers, patients, and the broader public.

Weight: 503g
Dimension: 228 x 164 x 19 (mm)
ISBN-13: 9781793641021

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