Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces

Incorporating civility into workplace training can have a significant positive impact on workplace culture, leading to improvements in interpersonal relationships, communication, morale, retention, trust, and productivity. The book provides a practical tool kit for implementing civility strategies and tools.

Format: Paperback / softback
Length: 150 pages
Publication date: 30 January 2021
Publisher: Business Expert Press

Incorporating civility into workplace training is a powerful strategy for driving success in manufacturing workplaces. It not only enhances workplace culture but also leads to measurable improvements in areas such as quality, efficiency, and cost. When organizations prioritize the development of supervisors and managers' civility competencies in four key skill areas, they witness almost immediate improvements in interpersonal relationships, communication, morale, retention, trust, and productivity.

The book provides a comprehensive guide to implementing civility-based training programs. It emphasizes the importance of setting clear expectations, fostering open communication, and promoting respect and empathy among employees. By cultivating a culture of civility, organizations can create a positive and supportive work environment that fosters collaboration, innovation, and growth.

One of the key insights of the book is that civility is not just a soft skill but a critical component of effective leadership. Leaders who exhibit civility create a positive impression on their employees and inspire them to work towards common goals. They build trust and respect, which can lead to increased employee engagement and retention.

Moreover, civility can improve communication and collaboration within teams. When employees feel comfortable expressing their opinions and ideas, they are more likely to contribute to the success of the organization. Civility also promotes a sense of unity and camaraderie, which can enhance job satisfaction and employee morale.

In addition to its benefits for employees, civility can also lead to cost savings for organizations. When employees are engaged and motivated, they are less likely to turnover, which can reduce recruitment and training costs. Moreover, a culture of civility can improve quality and efficiency, as employees are more likely to work together towards common goals and identify solutions to problems.

To implement civility-based training programs effectively, organizations need to be deliberate and strategic. The book provides a step-by-step framework for developing and implementing civility training programs, including setting goals, identifying key stakeholders, and developing training materials and activities. It also offers practical tips and strategies for promoting civility in the workplace, such as modeling positive behavior, providing feedback, and creating opportunities for employees to develop their civility skills.

In conclusion, Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces is a valuable resource for manufacturing organizations seeking to improve workplace culture, increase productivity, and drive success. By incorporating civility into workplace training, organizations can create a positive and supportive work environment that fosters collaboration, innovation, and growth. The book provides a practical tool kit and step-by-step framework for implementing civility-based training programs, and its insights into the importance of effective leadership and communication are particularly relevant in today's competitive manufacturing industry.

ISBN-13: 9781952538803