Listening Shift: Transform your organization by listening to your people and helping your people listen to you

The Listening Shift is a business self-development book that aims to help leaders learn how to be better listeners and engage people across their organizations. It explains why listening matters, how to have listening conversations, and how to help others listen to you.

Format: Paperback / softback
Length: 232 pages
Publication date: 29 June 2021
Publisher: Practical Inspiration Publishing

Winner Business Self-Development Book of the Year: Business Book Awards 2022

As a leader, you put in immense effort to craft compelling messages that aim to influence, persuade, and present your ideas effectively. You possess a voice and a platform, but the question remains: Is anyone truly listening? The harsh reality is that the people you are communicating with are often distracted. They can listen at a rate of 125 to 250 words per minute, but their thoughts are racing at a staggering 1,000 to 3,000 words per minute. This vast gap means that they are likely to miss out on 75% of what you are saying.

And here's the kicker: It's not just when you're speaking that this phenomenon occurs. When it's your turn to listen, what are you missing? At the very least, if your people don't feel heard or understood by managers and leaders, trust is eroded, frustration increases, and engagement dwindles. You need to be a listening leader, but most of us have never learned how.

The Listening Shift is here to guide you on your journey to becoming a proficient listener. Discover the importance of listening, learn how to engage people across your organization through active listening, and master the art of having collaborative, connecting, and inclusive listening conversations. Moreover, discover how to help others listen to you, enabling you to build stronger relationships, foster trust, and drive positive change within your team and organization.

Janie van Hool is a renowned expert leadership advisor specializing in the art of communication. Over the past two decades, her practical, accessible, solutions-focused approach to communication has empowered hundreds of leaders to engage, inspire, and influence their listeners. Her book, The Listening Shift, is a testament to her expertise and will empower you to become a more effective communicator and leader.

Weight: 316g
Dimension: 140 x 214 x 24 (mm)
ISBN-13: 9781788602570