Listening Skills for Effective Policing

Learning how to be an effective listener is one of the most vital communication skills for successful policing, and this book provides an effective, tried, and tested model to guide difficult conversations and covers a range of key topics of relevance to operational policing. Supported by academic research, it provides real-life examples to demonstrate how the tools work in practice and encourages personal reflection.

Format: Paperback / softback
Length: 144 pages
Publication date: 09 October 2023
Publisher: Critical Publishing Ltd

Developing and honing effective listening skills for trainee, new, and existing police officers at all levels is crucial for successful policing. Effective listening is one of the most vital communication skills for police officers, as it allows them to build trust, understand the needs of the community, and make informed decisions.

This book, written by a specialist frontline police officer with extensive experience, is designed to be informal and easy-to-understand, with a sprinkle of humor to make it highly readable and accessible. It introduces an effective, tried, and tested model to guide difficult conversations and covers a range of key topics relevant to operational policing, including issues related to diversity and suicide.

Supported by academic research, including counseling theory, the book provides real-life examples to demonstrate how the tools work in practice and encourages personal reflection through questions and exercises.

By developing and honing effective listening skills, police officers can better serve their communities, build trust, and prevent crime. This book is a valuable resource for trainee, new, and existing police officers who want to improve their communication skills and become more effective in their roles.

Weight: 229g
Dimension: 234 x 156 x 7 (mm)
ISBN-13: 9781915713452