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Kristin Briney,Becky Yoose

Managing Data for Patron Privacy: Comprehensive Strategies for Libraries

Managing Data for Patron Privacy: Comprehensive Strategies for Libraries

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  • More about Managing Data for Patron Privacy: Comprehensive Strategies for Libraries


Libraries must secure their data privacy to build trust with users. This guide provides practical steps to implement privacy ethics in data practices, covering key topics such as U.S. laws, security practices, organizational culture, data inventory, privacy risks, and vendor contracts.

Format: Paperback / softback
Length: 176 pages
Publication date: 30 September 2022
Publisher: American Library Association


Libraries face significant financial costs when data breaches or leaks occur, regardless of their size. These costs can arise from various incidents, such as library workers inadvertently sharing patron addresses with domestic violence perpetrators or leaving sensitive patron data unprotected. Patrons can also suffer significant consequences when libraries fail to manage patron data securely and ethically.

In this guide, readers will gain practical insights into implementing ethical data management practices. The authors present two common cumulative case studies from public and academic libraries, exploring key topics such as:

• Summaries of major U.S. laws and regulations governing patron data management
• Information security practices to protect patrons and libraries from common threats
• Strategies for navigating cultural barriers when implementing data privacy measures
• Sources for customizable privacy training materials for library workers
• The data life cycle, from planning and collecting to disposal
• Conducting a data inventory
• Understanding the privacy risks associated with different types of library data
• Challenges of the current popular model of library assessment and its potential privacy implications
• Addressing key topics while maintaining clear and understandable privacy policies for patrons
• Key provisions to consider in vendor contracts regarding data privacy and security

By taking a holistic approach to data privacy, libraries can build trust with their users and ensure the protection of their valuable data.

Weight: 171g
Dimension: 229 x 152 x 15 (mm)
ISBN-13: 9780838938287

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