Measuring Productivity in Education and Not-for-Profits: With Tools and Examples in R

This book provides a framework for measuring and benchmarking the productivity and performance of non-profit organizations and education institutions,challenging the reader to consider alternative and appropriate uses of quantitative measures. It emphasizes the importance of striking a balance between what can and cannot be measured and how best to use quantitative information in sectors that are often averse to external scrutiny.

Format: Paperback / softback
Length: 148 pages
Publication date: 06 July 2022
Publisher: Springer Nature Switzerland AG

This comprehensive book delves into the realm of characterizing and measuring the productivity and performance of non-profit organizations (NFPs) and education institutions, which are vital contributors to society but cannot be accurately assessed solely through financial key performance indicators (KPIs). It offers a valuable guide on how to effectively frame non-profit performance and productivity, providing a comprehensive suite of tools for measurement and benchmarking. Moreover, it challenges readers to explore alternative and appropriate uses of quantitative measures, tailored to individual contexts, acknowledging that the risk of misusing these measures is ever-present.

While concerns about policy and performance management are inevitable, this book aims to strike a meaningful balance between what can be measured, what cannot, and how best to utilize quantitative information in sectors that may resist external scrutiny and measurement. Goodhearts Law, which asserts that once a measure becomes a target, it ceases to be a good measure, is emphasized as a guiding principle. By employing a multifaceted approach, this book empowers readers to make informed decisions and drive positive change within NFPs and education institutions, ultimately contributing to the betterment of society.

In conclusion, this book is a valuable resource for professionals, researchers, and policymakers seeking to understand and evaluate the productivity and performance of non-profit organizations and education institutions. By providing a comprehensive framework for measurement and benchmarking, it empowers readers to make informed decisions and drive positive change in these sectors, ultimately contributing to the betterment of society as a whole.

Weight: 256g
Dimension: 235 x 155 (mm)
ISBN-13: 9783030729677
Edition number: 1st ed. 2021